The role

As receptionist, you will work in our London Group Head Office representing our brand. You will be the first point of contact for those visiting the office, the role directly and positively impacts all colleagues, visitors and facilities team within the office. The role is key to our ability to ‘do business’ efficiently – making it a great place to work. The target being to ensure all visitors and colleagues to our site have a great day-to-day experience and to deliver a high standard of hospitality and customer service.

What you'll be doing

  • You will be a proactive member of the Facilities team greeting all visitors, ensuring they have a warm welcome and all needs are met whilst overseeing the Sky Visitor system
  • You will be ordering office equipment and brand specific items and booking catering and lunches for directors when required
  • We will expect you to be answering the phone and directing calls and taking messages whilst being responsible for the management and efficient operation of the reception, meeting rooms and entrance facilities on site
  • You will be managing meeting and conference room bookings and ensuring reception and meeting rooms are tidy and liaise with cleaners to ensure standards are met
  • We love a sample sale here at Boohoo and you will be responsible for the assistance in ensuring these are set up and organised
  • We have 2 great founders at Boohoo and a great senior leadership team. There will be times you have to assist their PAs when required
  • We have a great new showroom opening soon and you will be responsible in ensuring world class standards are being kept.

Health & Safety Responsibilities:

As Front of House, you will be expected to:

  • Understand and play an active role in fire procedure including evacuation of persons (this may include personal evacuation plans)
  • Report accident incidents and be fully aware of the first aid policy and procedures
  • First aid certification would be desirable but not essential
  • Understand and follow our internal contractor controls
  • Liaise with security for visitor and employee access to site
  • Understand and be prepared to action any invacuation processes in place
  • Take an active role in ensuring Housekeeping of the areas is kept to a high standard
  • Fully understands the fire, emergency and health & safety procedures of the workplace
  • Ensures that all potential and real hazards are taken care of immediately, and are reported appropriately.
  • Coordinate contractors carrying out planned maintenance works
  • Identify and report any facilities issues to the relevant department

Working with us

To succeed here, you must love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.

What Value you can bring

  • Relevant receptionist experience
  • Advanced user of Microsoft Programmes
  • Excellent communication skills
  • Ability to work in a fast paced environment
  • Passionate and Driven
  • Works well independently and with others
  • Extremely Organised
  • Discrete and professional
  • First Aid trained (desirable)
  • Fire Warden trained (desirable)
  • Knowledge of health and safety policies

Why join us

We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

  • You’ll get the opportunity to take part in our various share schemes
  • Benefits that support your health and wellbeing
  • There’s up to 40% discount off our all of our brands including: boohoo, boohooMAN, PLT, Nasty Gal, Coast, Warehouse, Misspap)
  • Monthly social events
  • With HQs in Manchester and London and offices across the globe, we offer a buzzing atmosphere and the boohoo family culture wherever you work

Find out more about the role & business here: https://careers.boohoogroup.com/

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